Best NICE AI alternatives in 2026

ChatGPT is an AI-powered chatbot tool that helps you automate customer support inquiries with a free tier to get started.

Track AI visibility across ChatGPT and 10+ AI platforms. Monitor mentions, fix citation gaps, create and refresh content, target Reddit & UGC forums.

Meet Gemini, Google’s AI assistant. Get help with writing, planning, brainstorming, and more. Experience the power of generative AI.

Wit AI is an AI-powered chatbot tool that helps you automate customer support inquiries with a free plan available.

Fin is the leading AI Agent for customer service delivering the highest quality answers and handling the most complex queries. Employ Fin on any helpdesk or the Intercom Suite today.

Transform customer and employee service with Zendesk AI Agents—trusted by 200,000+ companies. Deliver fast, personalized support across chat, email, voice, and more.

Scale customer service without losing the human touch. Align a trustworthy AI agent with live chat and helpdesk tools, trusted by 300k+ businesses worldwide

Freshdesk is an AI-powered customer service solution that’s easy to set up, simple to use, and built to boost agent productivity and deliver seamless customer experiences. Try it free!

Talk with Claude, an AI assistant from Anthropic

Chat with the best AI, privately or in a group chat. Explore GPT-5, Claude-Sonnet-4.5, DeepSeek-R1, Veo-3.1, Sora-2, and thousands of others, all on Poe.

Chat with millions of AI Characters on the #1 AI chat app. Where will your next adventure take you?

Build powerful AI agents with Botpress. An intuitive building experience powered by the latest LLMs. Get started for free.