Tidio
AI-powered chatbot tool
Tidio is an AI-powered chatbot tool that helps you automate customer support inquiries with a free tier to get started.
Best for: Businesses automating customer support and engagement
Last verified: 2026-02-17
Overview
Tidio is a chatbot tool designed for professionals and teams looking to leverage AI for better results. Key capabilities include tidio offers custom knowledge base integration, analytics and conversation insights in tidio, and integration with crm and helpdesk tools. Available on Web, Tidio integrates into your existing workflow. A free plan is available so you can try Tidio before committing to a paid subscription. Whether you need to automate customer support inquiries or enhance your chatbot workflow, Tidio provides the tools to get the job done efficiently.
Key features
- Tidio offers custom knowledge base integration
- Analytics and conversation insights in Tidio
- Integration with CRM and helpdesk tools
- Multi-channel deployment (web, mobile, messaging)
- Human handoff for complex queries
- Multi-language support
- Conversational AI with natural language understanding
- No-code chatbot builder
- Free tier available to get started with Tidio
Tidio pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Free | $0 | - | Free tier available |
Prices last verified on 2026-02-17. Visit the official site for current pricing.
What you can do with Tidio
- ✓Automate customer support inquiries
- ✓Use Tidio to qualify leads and capture contact information
- ✓Provide 24/7 instant responses to FAQs
- ✓Onboard new users with guided conversations
- ✓Get started free and upgrade as your needs grow
Pros and cons
Pros
- Tidio handles multiple conversations simultaneously
- Provides 24/7 customer support without staffing costs
- Improves response times and customer satisfaction
- Tidio offers a free plan to get started
Cons
- Requires initial setup and training with domain data
- May struggle with complex or nuanced queries
- Tidio is currently limited to web platform only
Best Tidio alternatives
Frequently asked questions
What is Tidio?
Tidio is tidio is an AI-powered chatbot tool that helps you automate customer support inquiries with a free tier to get started. It falls under the Chatbot category of AI tools.
Is Tidio free to use?
Yes, Tidio offers a free plan with limited features. Paid plans unlock additional capabilities and higher usage limits.
How much does Tidio cost?
Tidio offers the following plans: Free: $0. Prices may change, so visit the official website for the most current pricing.
What are the best Tidio alternatives?
There are several alternatives to Tidio in the Chatbot space. Check our Tidio alternatives page for a detailed comparison of similar tools with features, pricing, and user reviews.
What is Tidio best for?
Tidio is best for businesses automating customer support and engagement. It excels in the Chatbot category.
Sources & Verification
Last verified: 2026-02-17
- Official website(accessed 2026-02-17)
Data collected from official sources. Verify on the tool's website for the latest information.
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Ready to try Tidio?
Visit the official website to get started.
Visit TidioLast updated: 2026-02-17. Affiliate disclosure