ManyChat

AI-powered chatbot tool

ManyChat is an AI-powered chatbot tool that helps you automate customer support inquiries with a free tier to get started.

Best for: Businesses automating customer support and engagement

Last verified: 2026-02-17

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Overview

ManyChat is a chatbot tool designed for professionals and teams looking to leverage AI for better results. Available on Web, ManyChat integrates into your existing workflow. A free plan is available so you can try ManyChat before committing to a paid subscription. Whether you need to automate customer support inquiries or enhance your chatbot workflow, ManyChat provides the tools to get the job done efficiently.

Key features

ManyChat offers sentiment analysis and intent detection
Custom knowledge base integration in ManyChat
Analytics and conversation insights
Multi-channel deployment (web, mobile, messaging)
Human handoff for complex queries
Conversational AI with natural language understanding
Free tier available to get started with ManyChat

ManyChat pricing

Freemium

ManyChat offers freemium pricing. Visit the official website for the most up-to-date pricing details.

View pricingPricing verified Feb 2026

Demos & Media

Screenshots

What you can do with ManyChat

✓Automate customer support inquiries
✓Qualify leads and capture contact information
✓Use ManyChat to provide 24/7 instant responses to FAQs
✓Onboard new users with guided conversations
✓Get started free and upgrade as your needs grow

Pros and cons

Pros

ManyChat handles multiple conversations simultaneously
Improves response times and customer satisfaction
Provides 24/7 customer support without staffing costs
ManyChat offers a free plan to get started

Cons

Requires initial setup and training with domain data
May struggle with complex or nuanced queries
ManyChat is currently limited to web platform only

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Frequently asked questions

What is ManyChat?

ManyChat is manyChat is an AI-powered chatbot tool that helps you automate customer support inquiries with a free tier to get started. It falls under the Chatbot category of AI tools.

Is ManyChat free to use?

Yes, ManyChat offers a free plan with limited features. Paid plans unlock additional capabilities and higher usage limits.

How much does ManyChat cost?

ManyChat offers the following plans: Free: $0. Prices may change, so visit the official website for the most current pricing.

What are the best ManyChat alternatives?

There are several alternatives to ManyChat in the Chatbot space. Check our ManyChat alternatives page for a detailed comparison of similar tools with features, pricing, and user reviews.