Zoho CRM

AI-powered sales tool

Zoho CRM is an online Sales CRM software to help manage your customer operations in one CRM platform. Trusted by over 100+ million users worldwide!

Best for: Teams and professionals looking to leverage AI for better results

Last verified: 2026-02-17

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Overview

Close more deals, build lasting relationships, and grow your business resiliently, with the magic of contextual AI and thoughtful UI. Visionary in 2025 Magic Quadrant™ for Sales Force Automation Platforms Multiple teams come together with sales to close deals. With Zoho CRM for Everyone, you can build unique, collaborative spaces for each team — all with some AI assistance, of course. Start winning more, together.

Key features

Zoho CRM offers aI-powered automation and intelligence
Intuitive user interface in Zoho CRM
API access for custom integrations
Team collaboration features
Free tier available to get started with Zoho CRM

Zoho CRM pricing

Plan	Price	Billing	Notes
Free	$0	-	Free tier available

Prices last verified on 2026-02-17. Visit the official site for current pricing.

What you can do with Zoho CRM

✓Automate routine tasks
✓Use Zoho CRM to improve workflow efficiency
✓Use Zoho CRM to generate content and insights
✓Get started free and upgrade as your needs grow

Pros and cons

Pros

Zoho CRM easy to get started with
Saves time on routine tasks
Zoho CRM offers a free plan to get started
Well-suited for teams and professionals looking to leverage AI for better results

Cons

AI outputs may need human review
May require a paid plan for full features
Zoho CRM is currently limited to web platform only

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Frequently asked questions

What is Zoho CRM?

Zoho CRM is zoho CRM is an online Sales CRM software to help manage your customer operations in one CRM platform. Trusted by over 100+ million users worldwide!. It falls under the Business category of AI tools.

Is Zoho CRM free to use?

Yes, Zoho CRM offers a free plan with limited features. Paid plans unlock additional capabilities and higher usage limits.

How much does Zoho CRM cost?

Zoho CRM offers the following plans: Free: $0. Prices may change, so visit the official website for the most current pricing.

What are the best Zoho CRM alternatives?

There are several alternatives to Zoho CRM in the Business space. Check our Zoho CRM alternatives page for a detailed comparison of similar tools with features, pricing, and user reviews.

What is Zoho CRM best for?

Zoho CRM is best for teams and professionals looking to leverage AI for better results. It excels in the Business category.

Sources & Verification

Last verified: 2026-02-17