Salesforce Einstein
Salesforce Einstein is your end to end solution to becoming an AI-first company
Salesforce Einstein is your end to end solution to becoming an AI-first company.
Best for: Teams and professionals looking to leverage AI for better results
Last verified: 2026-02-17
Overview
Salesforce AI delivers trusted, extensible AI grounded in the fabric of our Salesforce Platform. Utilize our AI in your customer data to create customizable, predictive, and generative AI experiences to fit all your business needs safely. Bring conversational AI to any workflow, user, department, and industry with Einstein. Drive productivity and personalization with predictive AI, generative AI, and agents across the Customer 360. Create and deploy assistive AI experiences natively in Salesforce, allowing your customers and employees to converse directly with Agentforce to solve issues faster and work smarter. Empower service reps, agents, marketers, and more with AI tools safely grounded in your customer data to make every customer experience more impactful. Experience AI built into the flow of work, for any workflow, user, department, and industry.
Key features
- Customer Service AI
- Dynamic Grounding
- Sensitive Data Masking
- Ethics and Inclusivity
- Experience AI built into the flow of work, for any workflow, user, department, and industry.
- Protect the privacy and security of your company and customers by masking the sensitive data included in AI prompts.
- Salesforce Einstein provides a developer API for custom integrations
- Free tier available to get started with Salesforce Einstein
Salesforce Einstein pricing
Salesforce Einstein offers freemium pricing. Visit the official website for the most up-to-date pricing details.
What you can do with Salesforce Einstein
- ✓Automate routine tasks
- ✓Improve workflow efficiency
- ✓Use Salesforce Einstein to generate content and insights
- ✓Integrate Salesforce Einstein via API into existing workflows
- ✓Get started free and upgrade as your needs grow
Pros and cons
Pros
- Salesforce Einstein easy to get started with
- Saves time on routine tasks
- Salesforce Einstein offers a free plan to get started
Cons
- AI outputs may need human review
- May require a paid plan for full features
- Higher-tier plans can be expensive for small teams
Best Salesforce Einstein alternatives
Frequently asked questions
What is Salesforce Einstein?
Salesforce Einstein is salesforce Einstein is your end to end solution to becoming an AI-first company. It falls under the business and ai-agent categories of AI tools.
Is Salesforce Einstein free to use?
Yes, Salesforce Einstein offers a free plan with limited features. Paid plans unlock additional capabilities and higher usage limits.
How much does Salesforce Einstein cost?
Salesforce Einstein offers the following plans: Free: $0 (monthly), Plan 1: $550 (monthly). Prices may change, so visit the official website for the most current pricing.
What are the best Salesforce Einstein alternatives?
There are several alternatives to Salesforce Einstein in the business space. Check our Salesforce Einstein alternatives page for a detailed comparison of similar tools with features, pricing, and user reviews.
What platforms does Salesforce Einstein support?
Salesforce Einstein is available on API, Web. This makes it accessible across different devices and workflows.
User Reviews
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Sources & Verification
Last verified: 2026-02-17
- Official website(accessed 2026-02-17)
- Pricing page(accessed 2026-02-17)
Data collected from official sources. Verify on the tool's website for the latest information.
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Visit the official website to get started.
Visit Salesforce EinsteinLast updated: 2026-02-17. Affiliate disclosure