Heap

Heap is the only digital insights platform that shows everything users do on ...

Heap is the only digital insights platform that shows everything users do on your site, revealing the "unknown unknowns" that stay invisible with other tools.

Best for: Teams and professionals looking to leverage AI for better results

Last verified: 2026-02-17

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Freemiumanalytics productivity

Overview

Heap is the only digital insights platform that gives you complete understanding of your customers’ digital journeys, so you can quickly improve conversion, retention, and customer delight. Carousel with 1 tiles shown at a time. Tab to see all tiles CoPilot makes it easy for anyone to get started with analytics, no matter their experience. Skip the learning curve and lengthy onboarding—and go straight to insights.

Key features

It’s an industry-first way to uncover the hidden gems that lead to the biggest business results.
Fully understand why users do what they do. Instantly see what the fix is.
Heap offers aI-powered automation and intelligence
Intuitive user interface in Heap
API access for custom integrations
Team collaboration features
Cloud-based with real-time sync
Free tier available to get started with Heap

Heap pricing

Freemium

Heap offers freemium pricing. Visit the official website for the most up-to-date pricing details.

View pricingPricing verified Feb 2026

What you can do with Heap

✓Use Heap to automate routine tasks
✓Use Heap to improve workflow efficiency
✓Use Heap to generate content and insights
✓Get started free and upgrade as your needs grow

Pros and cons

Pros

Heap saves time on routine tasks
Easy to get started with
Heap offers a free plan to get started

Cons

May require a paid plan for full features
AI outputs may need human review
Heap is currently limited to web platform only

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Frequently asked questions

What is Heap?

Heap is heap is the only digital insights platform that shows everything users do on your site, revealing the "unknown unknowns" that stay invisible with other tools. It falls under the analytics and productivity categories of AI tools.

Is Heap free to use?

Yes, Heap offers a free plan with limited features. Paid plans unlock additional capabilities and higher usage limits.

How much does Heap cost?

Heap offers the following plans: Free: $0. Prices may change, so visit the official website for the most current pricing.

What are the best Heap alternatives?

There are several alternatives to Heap in the analytics space. Check our Heap alternatives page for a detailed comparison of similar tools with features, pricing, and user reviews.