Drift

AI-powered autonomous AI agents and assistants tool

Drift is an AI-powered ai agent tool designed for professionals and teams.

Best for: Businesses needing customer support automation

Last verified: 2026-02-17

Overview

Drift is an AI-powered ai agent tool designed for professionals and teams. Drift provides a comprehensive suite of ai agent capabilities to help users achieve their goals more efficiently. The platform is designed to be accessible for both beginners and experienced professionals, offering an intuitive interface combined with powerful features. Users can leverage Drift for a variety of tasks within the AI Agent and Chatbot space.

Key features

Drift offers sentiment analysis and intent detection
Custom knowledge base integration in Drift
Analytics and conversation insights
Integration with CRM and helpdesk tools
Multi-channel deployment (web, mobile, messaging)
Multi-language support
Conversational AI with natural language understanding
Automated customer support workflows

Drift pricing

Drift offers paid pricing. Visit the Drift website for the most up-to-date pricing details.

Check current pricing →

Media & Videos

Video Reviews & Demos

Drift Overview

Drift · Official

What you can do with Drift

✓Automate customer support interactions
✓Build conversational AI workflows

Pros and cons

Pros

Drift handles multiple conversations simultaneously
Provides 24/7 customer support without staffing costs
Improves response times and customer satisfaction
Well-suited for businesses needing customer support automation

Cons

Requires initial setup and training with domain data
May struggle with complex or nuanced queries
Drift does not offer a free plan

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Frequently asked questions

What is Drift?

Drift is drift is an AI-powered ai agent tool designed for professionals and teams. It falls under the AI Agent and Chatbot categories of AI tools.

Is Drift free to use?

Drift is a paid tool. Visit the official Drift website for current pricing information and available plans.

How much does Drift cost?

Drift uses a paid pricing model. Visit the official website for detailed pricing information and current plan options.

What are the best Drift alternatives?

There are several alternatives to Drift in the AI Agent space. Check our Drift alternatives page for a detailed comparison of similar tools with features, pricing, and user reviews.

What is Drift best for?

Drift is best for businesses needing customer support automation. It excels in the AI Agent, Chatbot categories.

What are the key features of Drift?

Key features of Drift include ai-powered ai agent capabilities, user-friendly interface, api access for developers. Visit the features page on the official website for a complete list of capabilities.

Sources & Verification

Last verified: 2026-02-17